Internet Marketing

Tips for Building Your Own Successful Chatbot Tip 5

Give your bot the right voice
Your brand has a voice and tone, and your bot can be a natural extension of that same voice and tone. Look at the way your posts are written and use that same style when deciding what your bot will say. This consistency will create a seamless experience for your users, making them feel comfortable and at ease.

Internet Marketing

Tips for Building Your Own Successful Chatbot Tip 4

Let people know that a human is available
You might think that people don’t like chatbots, but that’s not true. In fact, 69% of consumers prefer communicating with chatbots compared to in-app support, most likely because people love speedy answers to their problems.