Your Guide To Starting A Profitable Online Business
Avoid fully open-ended conversations
Bots can get confused, and open-ended conversations can lead to a poor experience for the user. If your bot doesn’t have highly-advanced language processing, then an open-ended question like “How can we help you today?” may or may not work. Frankly, it could wind up going in a direction you don’t even predict.
Conversation Tree
You’re going to build your bot its very own conversation tree.
Chatbots work best when given a concrete set of questions to answer. It takes a good amount of specificity and pre-planning to get this right. Otherwise the chatbot will deliver a less than believable experience and perhaps even give the wrong answer.
Research..
Consider what your bot is going to do and then research to find out how it will work.
For example, if the chatbot is going to answer product or customer service questions, then look through your data and find out what your most frequently asked questions are.
A Beginner’s Guide to Chat Bots
When you think of chatbot marketing, what comes to mind?
Conversational marketing via chatbot is a powerful way to move your buyers through the sales funnel. Answering questions on the spot and building stronger relationships with them can only increase sales, if done correctly.
